We want you to call. We do not want anyone sitting at home (or at the office) worrying about something, and not calling us. There is NO such thing as too small of a question, and we want you to feel comfortable with all issues regarding your child and family.
Therefore, we try to make ourselves as available as possible by opening the office at 9:00 am each day and returning your telephone calls throughout the day. It is preferred that you call early in the day if possible, to give us time to return your call. Please try to leave your phone line open if you are waiting for a call back (ESPECIALLY for after hours calls). If your call involves a non-urgent issue, particularly one that may require more lengthy discussion, please provide an alternate number to return your call later in the day. If you will be changing location or telephone availability within a few hours of calling us, please let us know.
During the weekend and on holidays, Dr. Munoz is on call until 7 pm* Please leave a message on the service before 7 pm Urgent calls will be returned. After 7 pm Calls are handled and returned by All Children's Hospital Services. Urgent calls will be handled by the Dr.
If a condition arises that is urgent or an emergency, always seek immediate medical attention at your nearest emergency room (or dial 911).
*Call schedule is subject to change during holidays. This would be explained on the voice mail service.